Refund Policy

Refund Policy

Your satisfaction is important, and a 14-day money-back guarantee is offered for all eligible orders.

Eligibility
To receive a refund, items must be returned in original condition, securely packaged, and shipped back within 14 days of delivery.

Non-Refundable Items

  • Custom or commissioned work

  • Gift cards

  • Downloadable items 

Damaged Items
If your artwork arrives damaged, email photos within 48 hours so a replacement or refund can be issued promptly.

Refunds are processed to the original payment method once the return is received.

For assistance, contact: shawnvales@gmail.com